Code of Conduct
The NDIS Code of Conduct identifies our CORE values, fundamental to all of our work, and translates these values into principles that guide our conduct in the workplace. It defines the standards of ethical and professional conduct and outlines the behaviours expected of all Hillcrest Health staff.
The intent of the code is to promote a positive workplace culture by providing a framework to promote ethical day-to-day conduct and decision making. The Code applies to all Hillcrest Health staff, whether permanent, fixed term or casual, employed by us. If the Code is breached, there are a range of consequences which may occur. Depending on the nature and seriousness of the breach, these consequences could include:
- An Improvement Action; or
- Disciplinary Action in accordance with the Hillcrest Health Misconduct Policy and relevant industrial instrument
Induction and Orientation
Completion of the online Induction program is recorded automatically and transferred into Training record systems. Mandatory Training compliance reports are generated monthly. Tracking of Induction completion can be monitored this way.
The wearing of uniforms at work is required by law for some health professionals and other employees, as prescribed in the relevant Industrial Agreement. As the requirements for employees to wear uniforms vary for each profession, it is recommended you check with your Service Manager for specific details and arrangements, including ordering, collection and reimbursement.
PPE (Personal Protective Equipment)
Hillcrest Health is committed to the provision of a safe work environment for our employees, patients, visitors, agency staff and contractors, in accordance with the Occupational Safety and Health Act 1984. We take a proactive approach to safety and health; establishing clear goals and strategies to implement and monitor preventative programs. Where it is not practicable to avoid the presence of a workplace hazard, we are committed to the effective selection, use, care and maintenance of suitable PPE. PPE, including clothing and other equipment, is worn by an employee for the purpose of protecting them from the effects of workplace hazards.
Access and ID Cards
Hillcrest Health employees are required to carry an identification (ID) card while at work. An ID card is a combination identification/security card that is required for access to some areas within your workplace, as well as access outside standard business hours. To ensure the protection of employees, patients, visitors and property within the work environment, all keys and area access are managed by Hillcrest Health.
Employees requiring access to an area controlled by an access card system as part of their role, will be given access to specific areas and times, as authorised by the relevant Service Manager. Managers and Supervisors of an employee terminating their employment, moving sites or taking a secondment are responsible for returning all keys and access cards to their Service Manager.
Hillcrest Health is required to maintain appropriate employee records of attendance to ensure the accuracy and validity of salary and wage payments. Acceptable record of attendance systems include but are not limited to rostering systems linked to HR Systems, employee timesheets and time cards as well as daily diaries for Service Managers.
The record of attendance must:
- be completed on a daily basis;
- detail actual hours of attendance, including overtime and re-call; and
- detail all absences from duty, i.e. personal leave, annual leave etc.
Learning and Development